Whirlpool - 11.6 Cu. Ft. Top-Freezer Counter-Depth Refrigerator - Stainless steel

It’s been in place less than a week. It was ordered online due to lack of availability in store locations near me. Some disappointments stemming from not being able to basically see it and have “touch and feel” ability. I’m still trying to determine if after delivery person’s unpacking the top corners are to have holes exposed. Tape was removed from the left side and I was told when questioning the oddity that “that’s normal and all makes and models. See it’s on the left too”, as he peeled it off that side. It’s also shorter than depicted. Significant bending to reach lower shelf. Crisper leaves something to be desired.

This fridge/freezer has been such a pain compared to the one we replaced. The freezer does not get cold enough and won’t keep anything frozen. It worked for the first couple of months, but then suddenly just crapped out. The fridge works, but we mainly use it for beverages and can’t fully stock the shelves without running into problems with the door closing!! It’s not worth it to save a little money… we should have just pod a little extra for something better! Don’t buy!

Purchased August 2021, stopped working May 2022. Serviced (took 2 weeks to get an appointment), 2 weeks after service, refrigerator at 53 degrees and freezer at 14. Whirlpool will not replace or refund or replace food. Do not purchase!

The refrigerator has 2 wooden planks bolted in the bottom that stick out. U need tools i dont have to get it off. Then the fridge was covered in protective plastic that dose not come off good on the edges and some of the edges have little ruffles now.

Compressor broke after 3 months. Terrible product. Between BestBuy and Whirlpool service is awful. Try living without a fridge for 3 weeks. Still waiting for replacement or fix.

Thought I was getting a deal but I feel stuck with a chunk of junk. Freeeeezer freezes well, if not too much and the refrigerator dies not keep cool. I had several service request fulfilled and still not fixed.

This refrigerator has been horrible. Bought it in August 2021. First, anything in the back of the fridge gets frozen. Second, by March 2022, water started leaking all over our fridge because the drain hole was broken. Beneath the fruit basket and across every shelf would be covered with water. Because the fridge freezes everything, the water would turn to a thin layer of ice. It took two visits from an appliance maintenance company to fix it. Third, the motor is now broken, so neither the fridge nor freezer is working. We will be at least a week without a working refrigerator and all of the food we had is now wasted. Save your money and your time; do not buy this fridge. Wish I could attach a video so you could see how much water would pool at the bottom of the fridge. Waiting to see if Best Buy or Whirlpool will replace or exchange my fridge.

One part is creck, plz change this part. I give picture