We help people live their best lives through human care and connection.

Best Buy Health’s commitment and ability to deliver
meaningful, human-centered experiences
is setting a new standard in care.

Make home the center of better health.

Best Buy Health uses tech-enabled human interactions to transform the home into a site of care.

We’re a team of social care experts who provide around-the-clock support, getting to know your customers individually and filling the gaps in the continuum of care. Our professionals build trust through warm and meaningful interactions, creating a richer, comforting care experience that meets each person’s unique needs.

PlaySee how it works
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Social work teams.
  • Social work teams led by staff with MSW/BSW credentials
  • Remote fulfillment network that addresses social determinants of health (SDOH)
  • Established, effective protocols
Associate in a call center
Urgent Response agents.
  • Customers have one-touch connection to agents for facilitation of emergency care
  • Agents coordinate services for nonemergency needs
  • Customers are covered whether they’re at home or on the go
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Acuity-based solutions.
  • Loneliness and isolation assessment and support
  • Proactive monitoring and optional outbound wellness calls
  • Caregiver solutions and support
  • Medication management
Senior on phone
Always-on care — virtual or over the phone.
  • Industry-leading personal emergency response systems (PERS) and solutions to monitor activities of daily living
  • Data science capabilities attuned to health and safety needs
  • Continuous and episodic disease management through remote patient monitoring and supportive infrastructure
  • Access via computer, phone or tablet to prevent isolation and keep customers more connected
Unmatched technology expertise and industry relationships.

Technology has been our legacy for more than 50 years. We’ve built a strong foundation and cultivated partnerships the whole way, creating a living network that serves millions. Our expertise and nationwide, community-level presence let us deliver customized solutions that fit seamlessly into customers’ lives, enriching the care experience and maximizing efficiencies across the board.

Learn more about our technology and services
Personal medical devices
Technology partnerships and industry engagement.
  • Established partnerships with trusted consumer technology brands on the forefront of innovation
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Nationwide community presence.
  • About 75% of the population is located within 15 minutes of our stores, which serve as distribution hubs and ensure greater support
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Brand-agnostic solutions and expertise.
  • Proprietary technology portfolio with no limitations
  • Expertise in API integration and customization
Geek Squad
Touch and tech come together with Geek Squad®.
  • Serving more than 4.5 million people nationwide each year, we’re already a trusted part of the community
  • Specially trained experts in the whole home make sure customers feel safe and informed, from installation to service and support
  • Available 24 hours a day, 365 days a year

A complete portfolio of end-to-end care delivery solutions.

Our connected-care offerings, along with long-standing partnerships with vendors and technology leaders, enable us to deliver precisely what your business needs. From turnkey products and services and seamless white-labeled program components to custom, digital-first clinical solutions, no other organization has the assets, expertise and capacity to deliver like Best Buy Health.

TV, personal medical devices

Your trusted partner in care for today.

Care delivery has met a new moment. Surging demand for high-quality, accessible care has stressed our existing systems of support and delivery and pushed opportunities to revitalize health systems sharply into focus. Payors and providers face broader competition, barriers to innovation and growing expectations from their customers.

Powered by our retail infrastructure and people-driven service capabilities, Best Buy Health offers an unparalleled ability to enrich lives and unlock potential for your business. As your trusted partner, we will continuously work to innovate for your long-term success.

Let’s talk about what’s possible.

Whether your business goal is to retain and grow plan members or transform your holistic digital and connected-care strategy, Best Buy Health’s solutions will help set you apart. Contact a member of our team today to talk about how Best Buy Health’s connected-health solutions can help you.