Sit back and let a Geek Squad Agent set up your VR and connect it to your home network and devices.
After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778). Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.
Before we begin
When we arrive at your home, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Check for compatibility
We'll make sure your computer, operating system, and network meet VR requirements, help you create a user account, and download and install the VR software.
Connect your VR
We’ll connect the VR headset, controller or remote, and sensor. We’ll setup and configure your VR according to the manufacturer instructions and install 1 demo VR title.
Test your VR
We’ll demonstrate how to use the new system and components, and let you know how to contact us for future support.
We’ll verify that your VR is operating properly, answer any questions you may have, and provide solutions as needed.
This service does not include computer or network setup or configuration except as specifically called out above.
This service does not include installation of additional VR software or hardware and peripherals, or additional hardware needed to ensure proper connection between the VR system, computer, and display.
Additional charges may be required for land travel beyond installation coverage areas. Service returns cannot be accepted after installation services are completed.
If you need to change your appointment date after you've scheduled your service, call 1-800-GEEK SQUAD (1-800-433-5778) to reschedule.
A:AnswerHi there. Thank you for your question! I'm sorry to hear that the issue hasn't been able to be taken care of yet. In home repair was suspended for a while, earlier in the year, but is up and running now. We can absolutely send an agent out to try and resolve the issue. Normally, these are best done in the home. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Cliff. Thanks for reaching out to let us know. We'd be happy to help but would like to know more of what you need. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.