Our installers will quickly and professionally mount and secure your TV to drywall and connect your TV to your video components. We'll also add an internet-capable TV and video components to an existing wireless network, perform any needed software or firmware updates and configure up to 2 smart streaming services. We’ll program the remotes that came with your equipment and ensure that all wires and cables are neatly dressed. Plus, we’ll clean our workspace when we’re done and make sure you are comfortable with how to use and enjoy your new system.
Before we begin
When we arrive at your home, we'll discuss the scope of work to ensure that the services you purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Mounting your TV
We'll secure the customer-supplied (or manufacturer-included, if applicable) mounting bracket to drywall on a standard-frame wall. Then we’ll mount and secure your flat-panel TV to the mounting bracket.
Running the cables
We'll route your in-wall rated cables for A/V devices through a standard-frame wall (within a single stud bay) and connect the TV power cord to an existing, non-concealed AC power outlet.
Setting up your TV
We'll connect your new or existing TV to video components (like a cable/satellite box or a Blu-ray player) in a single room.
Connecting to a home network
We'll add any internet-capable TV or video devices in the room to your existing wireless network and perform any critical software or firmware updates.
Setting up peripherals
We'll configure up to 2 streaming services and program a manufacturer-supplied remote control.
We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
After the installation, we'll clean up our work area, remove product packaging and make sure you’re comfortable using your new system. We’ll haul away and recycle if that’s part of the work order.
*Our standard mounting service does not include mounting a TV to any surface other than drywall or mounting above a fireplace. It does not include setting up a soundbar, receiver or smart home device.
The person who came was great but that was not the original appointment when there was a NO SHOW with no contact from Best Buy. Be sure to keep on top of your appointment and contact Best Buy right away.
A:AnswerI had Geek Squad come and install and mount my new TV and Soundbar in the beginning of September. They do give you the option to run the cords through the wall or to leave them hang (and later buy a casing cover to attach to your wall to hide the cords). If you do choose to run the cords through the wall (I did) they will make 2 holes. The first hole is up high behind the TV where the cords go into the wall and the second is down low behind your entertainment center where the cords need to come out to connect to your devices (satellite box, DVD/Blu Ray player, game system etc...). But they CANNOT run the power cords through the wall, only the HDMI/optical/coaxial etc. cords. They will tell you that if you want the power cords (I had 2, one for my TV and one for my Soundbar) ran through the wall too that you have to call a certified electrician to do that because of safety issues. So no matter what all cords cannot be ran through the wall by Best Buy Geek Squad. Hope this helps :)
A:AnswerHi we had same situation. When we bought new tv sales person at best buy had us buy a certain mount as they one we already had was very old, wasn't sure it would work. Said the instillation team could tel us that.
They did, we were able to use the one already mounted for new tv, so we just took the newly one purchased back, but they would have taken down the old and replaced with the new one if necessary, and my understanding is that is part of the installation, no extra $. hope that helps.
A:AnswerYes, the geek squad delivered the new tv, installed the wall mount, mounted and programmed the new tv, then removed the old tv and all the packing materials. Excellent job. Clean and courteous.
A:AnswerI believe the answer is yes / I would recommend that you ask your local Geek squad representative to find out for sure. The tv is large and I highly recommend that Geek squad install the TV.
I used them and their installers were exceptional.
A:AnswerWe have a large selection of mounts for TVs in your size (http://bby.me/tbrhl). If you are thinking that you would like to be able to pull the TV away from the wall to angle it or move it around, a full motion mount may meet your needs.