Customer Reviews: Bose SoundLink Wireless Around-Ear Headphones II White 741158-0020 - Best Buy

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Your price for this item is $229.00

Customer reviews

Rating 4.7 out of 5 stars with 4407 reviews

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Expert reviews

Rating 3.9 out of 5 stars with 3 reviews

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95%would recommend to a friend
Page 1 Showing 1-20 of 4,407 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good overall

    |
    Posted .
    Owned for 1 month when reviewed.

    The headphones are good, to a certain extent. Don't get me wrong, they were good in many ways but off putting in others. Received the headphones in good condition. Its easy to start up and to use within the app. The first time I tried on the headphones, they were nice. I felt the nice cushions on my ears. When I turned it on and started listening to music, I immediately felt a difference. Most of my other headphones were heavier on bass so listening to this one was weird. I kept hearing more treble than bass so It was disappointing, but overall, it didn't matter to me as I got more comfortable and used to the headphones. One thing I want to note, the headphones only seem to connect to mobile, it will not connect to pc, just in case anyone was wondering. In the end, it is a good pair of headphones from a notable company, an easy to use headphones. Price wise, I've heard music quality similar to this for less than 230$.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphone!

    |
    Posted .

    I really enjoyed my Bose Headphone! And I would recommend this to anyone! I am very happy with all Best Buy products!

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Bluetooth, Price, Sound quality

    Rated 5 out of 5 stars

    Technology Update for Aging Parent

    |
    Posted .
    Owned for less than 1 week when reviewed.

    I purchased these headphones for my aging mother, as part of a technology update that combined applications with communications options and high-quality sound. The Bose Soundlink Wireless II are a key feature of this transition, and I can say without a doubt the change is amazing! Setup was a breeze and connected easily with the iPad being used. Mom loves listening to music connected by Bluetooth to her iPad, and you can clearly see how much she enjoys the experience. I have not encountered the microphone issues discussed by other reviewers, although the space where she typically makes calls is normally very quiet. I sampled these headphones against my current cans, and I enjoyed the spaciousness and sound stage presented by Bose. That said, several songs in my sample sounded a bit too airy and undefined. The Bose headphones were purchased on sale, and for that price I believe these headphones are a great listening value. There are certainly other headphones with better microphone quality, although I believe the experienced sound quality more accurately defines the Bose Soundlink Wireless II. Mom has zero complaints, and yesterday noted that this was the best set of headphones she has ever owned. Great value for the standard listener.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

    |
    Posted .

    Since technology is advancing, Bluetooth is in. Yo

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Sweating

    Rated 5 out of 5 stars

    Love the over ear part

    |
    Posted .

    Am truly enjoying these headphones. Volume could get just a tad louder and the adjustment headband part could be a little more firm in the clicks/notches. Sound is very good but could offer a little more base vibe. Also, Bose if listening, when the headphone are on your head correctlty L/R and you move them down to your neck, the speakers can't be rotated flat for better head/neck movement. User has to pull them off and flip them around and then the speaker cups will lay flat. Correcting this would be a nice fix. What I truly like compared to others is these can be worn all day, very soft cups, solid build, lighter than others and buttons function well. In closing, something I was not thinking about when wearing headphones, these headphones I'm sure as well as other hold heat like winter fur covered ear muffs. Anything other than cooler weather, get ready for sweaty ears and moist fitment but changing this would hurt sound deadening.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Sound quality

    Rated 4 out of 5 stars

    Great Headphones with a small issue

    |
    Posted .

    Overall, these headphones are amazing straight out of the box. The ear cups are very comfortable compared to many headphones I've used and owned in my life. They have great sound overall. They do decent in noise cancelling but they get the job done for being at a desk and getting work done alone. Through all the positives, I did come to realize there was a small issue. They were not showing up on my windows 10 desktop at all. They didn't show up and I had to plug them in directly and update the drivers for the headphones and it still didn't budge. I didn't give up and went to mess with some audio settings, reset the updated headphones once again and finally got them to work perfectly with no issues after that at all. A small problem but still enough of a trouble for the novice tech user.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Bose Quality

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Bose! Great sound quality and it just lasts. I’ve used these at the gym, on hikes, and at home; they’ve never let me down. They’re comfortable for wearing for hours and just downright worth the premium. Battery life is great, never worried about then dying on me. Would buy again if i had to but my original pair are still going strong!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Sound quality

    Rated 5 out of 5 stars

    Best of the best

    |
    Posted .

    I am a pool shooting player and play 5 days out of the week. I did my analysis and comparison of top 4 name brands and Bose was the top class by far. I bought it for rough use and got the replacement warranty as well. The sound is clear and comfort to the ear. it doesn't matter using it and wired or wireless the output is great. It have noise reduction which is a great feature. It's works like a multipurpose for my everyday life because I can switch to phone mode, receive and make calls, listen to music or even can link with TV to enjoy. If you want a great top class piece of headphone " BOSE " is the way to go.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Most comfortable headphones I have ever purchased.

    |
    Posted .
    Owned for 1 year when reviewed.

    These are the MOST comfortable headphones I have ever purchased. I'm also very impressed by the battery life. I leave them charging on Friday night, so Monday morning, they are at 100% (They tell you every time you turn them on what the percentage of battery life is!), and by Friday afternoon, they're usually around 30-40%, and I wear them 6 to 8 hours a day! They do feel on the cheap side but had no quality issues and I've owned them for over two years.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Sound quality

    Rated 3 out of 5 stars

    Good...and bad.

    |
    Posted .

    Pros: EXCELLENT battery life and EXCELLENT bluetooth range. Cons: Build quality is poor. I have owned MANY bluetooth speakers and headphones including the Bose AE2w. Directly comparing the Bose Soundlink II headphones to the Bose AE2w: AE2w superior in earpad comfort. Soundlink II superior in battery life, bluetooth range and has slightly better sound quality. The build quality is a massive disappointment, though. The extending metal piece that allows the headphones to extend/contract to fit various head sizes doesn't exactly fit within its housing so that when I turn my head sometimes it clicks. To restate: there's "slop" in the sliding mechanism on the headband.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to write your review. It is always great to hear from a loyal Bose customer. We are thrilled to hear that you are happy with the sound quality and improved battery life on the newer version. We share some concerns as your comments regarding the slide do not sound normal and we'd like to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET. Bose

  • Pros mentioned:
    Bluetooth, Sound quality
    Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Good sound, mic will pickup all sounds

    |
    Posted .

    The sound and Bluetooth connection is good. I hate that the microphone will pickup all sounds nearby and will make it horrible for phone calls. Also, the plastic will not last more than two years. I don't think i will but another Bose headphones ever.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Luisin64150.

      Thank you for taking the time to write a review on your SoundLink Wireless Around-Ear Headphones II. We're glad to hear you're enjoying the headset's audio quality and Bluetooth connection.

      We're sorry to hear you're experiencing difficulty with your microphone. If possible, we would recommend taking calls in quieter environments with lower wind noise to improve the quality of far-end audio.

      For the best assistance, please reach out to our support team directly at 1-800-367-4008. They are available M-F 9 AM to 9 PM Eastern, and this team will also be happy to look into service options if you are noticing any plastic peeling off of your headset.

      Thank you again, and have a great weekend.

      Jesse - Bose Support Bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound and and battery life is so amazing

    |
    Posted .

    So far I been having this headphones for 6 months and it's I can't complain. I probably charge it every 2 weeks. Battery life is incredible! Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Wonderful head set for a senior citizen.

    |
    Posted .

    I am 66 and want to hear movies and such traveling by air and train and not intrupt people around me, or be bothered by there noise either. The BOSE is great at cutting out the noise around me. My ears do not sweat either. I will say if you need a grandparent gift this is the one to buy for them. It is great.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    These wireless headphones are worth the money.

    |
    Posted .

    I like that the bose headphones has sleek design and good quality audio. And it connects to your phone with bluetooth connection.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Headphones

    |
    Posted .
    Owned for 2 weeks when reviewed.

    I've alway heard such great things about bose so I had to try them out. Omg I was so amazed by these headphones. Such wonderful sound quality! I love these headphones that I brought another pair for my son. Definitely worth it!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price!

    |
    Posted .
    Owned for 2 months when reviewed.

    I purchased some Beats Studio wireless headphones and they were terrible, I ended up returning them. I bought them to enjoy Spatial Audio on Apple Music in addition to having the Apple compatible chip. They sounded super muddy, all bass, terrible mids and literally no treble no matter how I adjusted the EQ. For 300$ headphones I was shocked. Then I saw these on sale for 169$ and I know Bose is reputable for quality sound. These are light years and I paid less. Super clear, balanced and very dynamic, Apple Music Lossless spatial audio sounds amazing through them. Amazing headphones at a reasonable price!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Bose headphones with bluetooth

    |
    Posted .

    Bose is well known with superior sound. These headphones are wonderful sound. I can hardly wait to start mowing this year because I use them when I mow to listen to music . Well worth money paid !

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 2 out of 5 stars

    kind of small earpads, sound cuts out

    |
    Posted .

    they sound alright, honestly after listening to them for awhile now, i like the sony's better. the earpads are kind of small and rub on the back of my ears. the sound drops out kind of often, even with my phone in my pocket or sitting next to me, other bluetooth stuff i have never cuts out until i leave the room. they are 100% plastic and feel slightly flimsy. i worry about them breaking. honestly for the money you can get much better headphones. i'm including a picture with a ruler to give you an impression of size for the earpad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Bluetooth Cordless Headset

    |
    Posted .

    Easy pairing. Ease of use, excellent. Great sound! Drowns out, outside voices & sound. I use these when exercising. After an intense workout sweat is going on your ears!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Excellent Wireless Headphones!

    |
    Posted .

    Sound is great! Bluetooth works well and was very easy to connect to my android phone. Ability to answer phone through the headphones.

    I would recommend this to a friend
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