Customer Reviews: Bose QuietComfort 20 Headphones (Android) Black 718840-0010 - Best Buy

Enjoy a safe, convenient shopping experience.Learn more

Main Content

Customer Ratings & Reviews

Your price for this item is $249.00

Customer reviews

Rating 4.7 out of 5 stars with 1693 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

Expert reviews

Rating 4 out of 5 stars with 4 reviews

See all expert reviews
96%would recommend to a friend
Page 6 Showing 101-120 of 1,693 reviews
  • Rated 4 out of 5 stars

    Headphones

    |
    Posted .

    I returned the full sized headphones for the earbuds and they work much better. I was having problems with the full sized headphones when sleeping on planes. These earbuds are much better and more comfortable. In addition, they are much smaller and easier to pack. Worth the hassle if the return.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed with Bose quality

    |
    Posted .

    As a long time user of Bose products, I am not impressed with the quality of these headphones. I have Bose in the ear headphones that I have had for a long time. The sound quality is much better on the older ones. I feel the noise cancelling is not as good as it could be. I was really excited to be able to buy these. All of my previous Bose products have been top quality. Not these.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      I am sorry to hear you've not had the best experience with your QuietComfort 20 headphones. If you haven't already, please check the StayHear tips as the fit has a massive impact on performance. Remember, your ears are not always symmetrical, you may need a medium in one ear but a large in the other.

      If you need any support, please reach out to us on the Bose website's contact page!

      Kind regards,

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    “Best bang for your buck, hands down.”

    |
    Posted .

    I absolutely love these Bose in ear headphones, I previously owned the Bose QC-25 but they were too bulky and hot in the summer. The Bose QC-20 offers pretty much the same quality of noise cancelling sound in a much smaller and comfortable size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better NC than QuietControl 30

    |
    Posted .

    I tried the QuietControl 30, which are the new Bluetooth noise canceling earbuds. They aren't as good as these QuietComfort 20 for noise canceling. The difference is big enough that I decided it's better to have a wire, so I went back to these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

    |
    Posted .

    These work incredibly well. I have a set of the over ear Bose noise cancelling headphones but they are a bit big to you're on a trip. I was afraid the wouldn't work as well, but they are every bit as good and take up a tenth of the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you like it quiet, ..that´s the right choice!

    |
    Posted .

    You can´t believe it until you try it. With all the disturbing noise around you, switch it on and "close the door behind you". The noise stays outside. Great technic. It is a breath taking experience if you hear the difference the first time.

    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Bose-Quiet Comfort 20

    |
    Posted .
    Owned for 2 weeks when reviewed.

    I bought this on sale and wanted to try this out, well after a few days I return it, nothing wrong with good sound but just wasn't for me.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones for a World Traveler

    |
    Posted .

    I travel with these headphones all the time. I like to travel light and these are the best for me on the plane since I don't have to carry bulky headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What? I can't hear with these in.

    |
    Posted .

    The Bose earbuds are great. I sit on a piece of (loud) machinery all day and they block most of the sound from it. I can still hear a little bit but that allows me to hear the engine. However, if someone talks to me when my machine is off, forget it. I love these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally noise cancellation in an ear bud!

    |
    Posted .

    Wonderful device - fantastic quality. I wish they would have been able to make a smaller battery farther away from the bottom of the cord. But what an amazing device - I can even talk with my hearing impaired father while I'm driving my car - and that is a first in more than 30 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Version Bose Has Made

    |
    Posted .

    We have owned all of the versions of Bose's noise canceling headsets. This is the best version yet. They do an improved job of canceling out airline hum and provide an excellent fit in the ear. There are three size choices for the tips which are inserted into the ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ones I ever had

    |
    Posted .

    Sound quality is what you expect from Bose. I was worried about comfort but with multiple size options they fit like a glove. Dispite the steep price it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy cow - amazing!

    |
    Posted .

    I love my Bose over the head noise cancelling headphones but they're hard to haul around. These are the answer. Same quality, only small and really portable. I love them. Also, the earbuds are comfortable (and I'm a woman with hard to fit ears -- HATE Apple ear buds, for instance).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    Posted .

    I use them on my motorcycle. They really suppress the motorcycle noise, producing an almost eerie silence. At high speeds sometimes there is a popping noise in the background. But I would definitely buy them again.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect for studying

    |
    Posted .
    Owned for 11 months when reviewed.

    Works better than expected. Drowned out all the background noise. Perfect for studying!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How did I live without these?

    |
    Posted .

    These headphones have transformed my flying experiences. Completely drown out the ambient sound on airplanes. Can't believe I waited so long. From what I understand, the more expensive version just has different colors, so I'm glad I got these.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    comfortable. easy to carry and use.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    great product. easy to carry around comfortable recommemded

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do note that this is for the Android OS

    |
    Posted .

    I noticed that I purchased the wrong edition (so returned and repurchased one for iOS). They are just about identical otherwise, functionally about the same but the iOS version will have features that allows you to control your headset from the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    Posted .

    Blocks near every sound except wind. Inside it's terrific, but I tried them on the motorcycle instead of earplugs - with the noise cancelation turned off they were ok, but with the cancelation turned on it amplified the wind sound to a near screech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    Posted .

    Plug in your headphones, switch on the noise cancelling and listen to crisp, clear sound and you can hardly hear anything else even at about 30% volume. Best headphones ever

    I would recommend this to a friend
Shopping Assistant