Sit back and let a Geek Squad® Agent help you get the most out of your new video device. Our Agents will connect up to 2 networked video devices or 1 new or existing video source device to an installed TV and/or A/V receiver. We will also set up as many as 3 subscription accounts for your convenience.
Schedule your appointment at BestBuy.com.
Before we begin
When we arrive at the site, we'll discuss the scope of work to ensure that the services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
We’ll unbox and connect up to 2 networked video source devices or 1 new or existing video source device to an existing TV and/or an already-installed A/V receiver.
We’ll connect up to 3 subscription services. If you’re interested in content mirroring from a compatible device, we’ll download and configure the needed mobile apps. Then we’ll clean up our workspace.
If the firmware or software on your new device needs updating, we’ll also handle that for you.
We’ll demonstrate how to use your new video device and let you know how to contact us for future support.
This service does not include TV connection or mounting, concealing wires, antenna setup, or soundbar or receiver setup. Network setup or configuration are also not included.
Service returns cannot be accepted after installation services are completed.
If you need to change your appointment date after you've scheduled your service, call 1-800-GEEK SQUAD (1-800-433-5778) to reschedule.
On-Site Video Device Setup
Required for Service
Customer supplied cables to connect to video device. An existing, functional network if network services are desired.
We stand behind our services and repairs with a 90-day workmanship warranty.
A:AnswerDistances may vary by market and location. Your best option would be to call 1800 Geek Squad (1800 433 5778). This is a 24/7 number and the Geek Squad agent that you speak to can answer your questions regarding coverage areas, costs of services and can schedule a date for the services that you are needing.
Btw, Geek Squad services that you may have on your computers ONLY covers your computers. It does NOT include services on TVs or on other home theater equipment.
A:AnswerHi there. Thank you for your question! We'd be more than happy to get these installed for you. Because these kinds of services can be quite complex, we normally like to start off with a free site survey and send an agent to check out the location. This allows us to make sure we're on the same page and ensure we have everything we need. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.