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Geek Squad® Desktop Protection

keyboard

Our job is to make sure your tech does its job.

Don't get stuck with a big repair bill if the unexpected happens to your computer or tablet. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.

Already have a Protection Plan? See your account

Benefits of Geek Squad Protection for your desktop computer.

If you accidentally damage your computer while handling it, we'll take care of it.

Enjoy peace of mind knowing that you're covered if the unexpected happens.

You'll never pay for parts and labor.

We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.

If your hard drive stops working, we'll repair it.

We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery.

If your computer won’t turn on because of a power surge, we'll fix it.

If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.

If your screen has bad pixels or a shadow image, we'll correct it.

If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.

If there's a failure from normal wear and tear, we'll repair it.

This could be a problem with an internal part or speaker, or how the laptop was manufactured. It could also be caused by dust, internal heat or humidity.

You can transfer your Geek Squad Protection.

When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.

When something goes wrong, we're always here to help.

Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

How does Geek Squad Protection work with your manufacturer warranty?

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.

Repairs are performed by either Geek Squad or one of our authorized third-party contractors. We require our third-party contractors to conduct a background check on any person they hire to enter your home.

How much does Geek Squad Protection cost?

It varies by product, and you'll be shown the exact cost when you add a product to your cart. Here's an example for a desktop computer costing $949.99.

Example cost of desktop computer $949.99
1-year plan $149.99 (about $12.50/month)
2-year plan $199.99 (about $8.33/month)
3-year plan $229.99 (about $6.39/month)

Average desktop computer repair costs without Geek Squad Protection.Read Pricing disclaimer

All-in-one display $236
CPU $224
System board $206
Onboard video card $182
Hard drive $168
Pricing disclaimer

*Pricing reflects average national repair cost. Actual repair cost may vary by service provider or by region. Updated November 2020.

Geek Squad Agent

Getting help is easy with Geek Squad Protection.

Need to make a claim under Geek Squad Protection?

Get started online or chat with an Agent

Need to make a claim under your original warranty?

Learn how to contact your manufacturer

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't.

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs.

Disclosures.

  • See the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this Plan.

    Parts and coverage available under the manufacturer's warranty are not covered by the Plan.