Senior Care Technology for Medicare Members

Elevate member experiences with meaningful connection.

Best Buy Health delivers meaningful, human-centered experiences through
ready-to-use technology, unlocking improved member access and outcomes.

Power your portfolio and create a differential advantage for your plan.

Leverage our capabilities and let us help you deliver efficient, innovative, differentiated care experiences to increase member satisfaction and maintain and grow your member base.

  • Best Buy Health’s human engagement, reach and expertise are unparalleled in the industry, and our scalable technology offerings help drive down the cost of care.
  • Our tested and proven solutions are delivered within an established infrastructure by experts in innovation, enabling faster in-market mobilization.
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Optimize your care management model through better engagement.

Best Buy Health has the reach, vendor relationships and technology to enable your members to better manage their care at home. We continuously work with our partners to deploy the right solution at the right time to optimize the member experience and maximize your ROI.

  • Helping members invest in their well-being streamlines delivery and lowers costs at each step in their health journey.
  • Early, low-cost interventions can replace high-cost acute care, such as emergency room visits, hospitalizations and long-term care.
  • Improved connection enables care managers to develop deeper, more meaningful relationships with members.

Increase member satisfaction.

As health care delivery evolves, strategies rooted in human connection will play a critical role in increasing member engagement and compliance. Connected-care solutions from Best Buy Health are designed for the challenges your members face.

  • We pair our easy-to-use technology with services driven by real human interactions, giving your members a sense of genuine care.
  • Our broad portfolio of technology and services enables you to provide the level of care and connection your members need now, and to adjust solutions as their needs change.
  • Resources and ongoing support help care managers provide a better experience for their members.
  • As a physical and trusted part of your members’ communities, we provide them with a more localized service and a feeling of connection.
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Benefits to believe in.

Best Buy Health’s portfolio of connected-care technology and human-centered services mobilizes the power of Best Buy’s nationwide retail capabilities and scale. Through our established infrastructure embedded in communities, our unrivaled ability to deliver the solutions that your members need and the growth your organization wants is at your service.

Designed for aging members.

Modular technology, services and fulfillment options are designed with seniors in mind and can address evolving member needs and social determinants of health (SDOH).

Caregiver support.

Solutions to assist caregivers make it easier for them to be involved in their loved one’s care.

Geek Squad®.

Sensitivity-trained Geek Squad Agents provide help in-home, online or via phone, with virtual support available around the clock. Professional installation makes setup convenient and easy.

Caring Centers.

Best Buy Health–owned and operated call centers are staffed with specialists and MSW/BSW-led social work teams who leverage efficient, effective protocols to deliver value-based care. Our U.S.-based team strives to develop relationships via warm, personal interactions.

24/7 Urgent Response.

Agents connect members to urgent and emergency care within seconds, around the clock and accessible with a touch of a button.

Flexible pricing model.

Variable pricing options are available to ensure optimum value for your organization.

Geek Squad Agents

The connected care your members deserve. The key partnerships you need.

Our portfolio of connected-care solutions — along with long-standing partnerships with vendors and leaders in the technology industry — enables us to deliver the optimal solution for your business, from integrated personal emergency response systems (PERS) to customizable SDOH solutions and more.

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900 providers.

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1,500 payors.

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100,000+ individuals.

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50 states.

Let’s talk about what’s possible.

Contact a member of our team today to talk about how Best Buy Health’s connected-care solutions can help you.