Customer Reviews: Polk Audio React Soundbar with Dolby & DTS Virtual 3D Surround Sound Black Polk React Sound Bar - Best Buy
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Your price for this item is $269.99

Customer reviews

Rating 4.4 out of 5 stars with 54 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Rating 3.9 out of 5 stars with 8 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 54 reviews
  • Pros mentioned:
    Ease of use, Set up, Sound quality
    Cons mentioned:
    Hdmi, Inputs

    Rated 5 out of 5 stars

    Great bar! Even better with sub and SS speakers

    |
    Posted .

    Absolutely fantastic sound bar! But if you pair it with it's other components, the sub and surround speakers (both optional) then it becomes really close to amazing. Setting up the bar though gave me some minor issues. In the box you get the bar, power cord, a sleeve with the typical literature, remote with batteries, wall mount hardware (no screws!) and not only an HDMI cable but also an optical one too! Rarely do you see that so it was a nice touch. Build quality is great. Not gonna be slipping around or rattling in place where you decide to put it. I put mine on my TV stand and while the instruction manual recommends putting the bar as close to the FRONT edge as possible, to me it takes away the aesthetics of it so I placed my near the mid closer to the rear. Connections are fairly straightforward. A disappointing note on this is that there is no HMDI in from an external source like I see in most sound bars nowadays within the price range (like 2 HDMI IN connections if that makes more sense). It is only from your TVs ARC connection. You can also use the optical connection and even Bluetooth. Using the Alexa App to set up seems easy at first, but I ran into a problem while on WIFI. The app finds the bar instantly and starts to walk you through the whole set up, but for me, as soon as I made it to the part where you connect to your home's WIFI, it just locks up and never connects. I remedied this by a very simple set. Turned off my device's WIFI and proceeded to setup via Bluetooth instead. Doing that worked and connected the bar flawlessly. So to save you a potential headache, try that 1st. After setup, I told Alexa to play me some Rock and RHCP started. Thumbs up Alexa for that. You can change bass and treble (voice) levels via the remote or just tell Alexa to do so. Voice commands worked with no hiccups. After pairing the Sub to the bar, music sounded at least 1000x better. The woofer is deep and powerful and not distorted at all. Movies and games were great. Obviously being far more superior to the TVs speakers. This time I added the rear surround speakers and the sounds became more immersive. Watched a couple of Netflix and Amazon Prime movies. After that, played Xbox Series X and gaming was awesome. In my opinion, at least get the woofer alongside with this bar at the very least. It just enhances the sound quality soo much. Polk is a great company that has been around for a while and they know their stuff when it comes to speakers and sound devices.

    I would recommend this to a friend
  • Pros mentioned:
    Set up, Sound quality, Surround sound
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Awesome soundbar with great features

    |
    Posted .

    The Polk Audio React Soundbar gives great quality sound to fill the room with excellent audio! Design The Soundbar has the kind of design that's pretty common with a lot of new home speakers. Fabric is stretched over the front, top, and sides. There are lights in the front but you only see them when they light up because they're behind the fabric. I think it looks cool! The top has the normal type of button layout you would expect to find on an Alexa device, with volume up, volume down, mic off, and an action button. I was glad to find an HDMI cable and optical cable in the box. It also comes with a template for wall mounting. Setup is easy using the Alexa app on your phone. Sound The sound quality is excellent! Movies, YouTube video's, and different styles of music all sound great. Vocals, stringed instruments, piano, drums, nature sounds, and sci-fi audio all sound real. I listed to a number of types of music, watched some movies and TV shows, and watched YouTube videos. The sound is consistently excellent with clear rich vocals and deep bass. Not only are vocal great but the remote actually has buttons for vocal "up and down". It worked very well to make vocals more pronounced or soften them. There are also modes for different types of content or at listening at night: Night, Music, Sports, and Movie. I like the night mode. It seems to reduce loud noises and background sounds while keeping voice audible. It's helpful for watching a movie while the kids are sleeping upstairs. Remote It's a sleek and very functional remote. It's IR, so line-of-sight only, but it works well. Along with the volume up/down buttons there are also up/down buttons for Bass and Voice. At the bottom of the remove there are controls for balance and volume of the rear surround speakers, in case you have those. While they are self explanatory I was surprised by the one for voice and, as I mentioned above, liked the way you can make voice more or less prominent. You will also see controls for the volume of the surround sound and the balance of the surround sound. I like the way the lights on the speaker show where you're at for all these features. Volume up/down goes from 0 at the left and then to the right as you get louder, the way you would expect. All the others start in the middle (default) and then you can increase or decrease from there. I love this because you can play with it and it's easy to get it back to default - so you know you'll have surround at a good level when you're done messing with it for example. The remote also has the following buttons for modes that I mentioned above: Night, Music, Sport, and Movie. Alexa and Voice Control Alexa works very well on the React Soundbar. Using Alexa is a requirement because you use the Alexa app to setup and control the Soundbar. Beyond that, you can use Alexa for voice control. I was able to ask Alexa to turn the volume up or down or turn off my Android TV by asking Alexa to "turn off the TV". I was most impressed by the voice calling feature. I could ask Alexa to call someone in my phone. I was impressed how it handled calling my wife's phone. Sure it will call any phone but my wife and my aunt have the same name. It actually was smart enough to ask me who I wanted to call. Most times I've had voice assistants seemingly just pick one and call. It gave me the last four digits of the number's and asked me which one I wanted to call. It was quick, easy, and accurate! Once the call is made sound quality is excellent and with the the mics built in the soundbar for Alexa it picks up voice great and you can hear the person on the other end through the speakers perfectly. It's a great way to do a speakerphone call!

    I would recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      Thank you for taking the time to provide us with such an amazing review! A positive customer experience is our number one goal. Curious if you are planning on adding the React wireless subwoofer and the SR2 wireless rears at some point? Happy listening! PolkAudioMarketing

  • Pros mentioned:
    Sound quality, Surround sound
    Cons mentioned:
    Gaming, Hdmi

    Rated 4 out of 5 stars

    Good soundbar, poor Alexa integration

    |
    Posted .

    As the title says, my experience with the soundbar, subwoofer, and speakers has been good but the Alexa integration is poor. I have a Sony TV and just the soundbar compared to the TV makes the audio much better, when you add the subwoofer and speakers that are all wireless you get really nice sound with a simple setup. You just plug everything in, press a few buttons and you're up and running with surround sound that sounds great. Getting Alexa setup wasn't too hard either, as I have a few of them so I just opened the app and it found the polk. Nice thing is that you actually control the soundbar all through Alexa, so no extra app is needed, although that control is limited. The next part that's lacking is the control of the TV if you don't already have a firestick or fire tv. If you tell the soundbar "Alexa, turn off TV" it won't do anything even though its connected through the HDMI to the TV. I wish that they would have just gone ahead and built Fire TV stick into the soundbar since without it you essentially have an echo dot that's bigger and since the fire cube I have has a mic on it the soundbar is just repetitive and many times doesn't do what you want since you need to talk to the Fire TV. While its nice not needing another app, the controls are also limited. You have volume, bass and surround sound volume. I actually like this, but previous systems have given more control so just something to be aware of. Overall, its a decent soundbar but it really doesn't need the Alexa built into it as its not very useful.

    No, I would not recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      Thank you for sharing and providing positive feedback. We are thrilled to hear you are enjoying the full experience of the React sound bar, React wireless sub, and SR2 wireless rear speakers. Suggestion on your TV control ability, a Harmony elite remote with HUB works with Alexa. Once programmed, can receive a voice command and will send an IR signal powering on or off the TV. If we can be of any further assistance, please do not hesitate to reach out. Polk Customer Service Phone: 800-377-7655 PolkAudioMarketing

  • Pros mentioned:
    Set up, Sound quality, Voice quality

    Rated 4 out of 5 stars

    Great Sound Once You're Setup

    |
    Posted .

    Watching movies and listening to music through this device did provide high-end quality sound. I did recognize a distinction in audio when toggling through the different modes. Unfortunately, setup with Alexa was long and troublesome. I kept receiving error messages when trying to find the device and issues when attempting to connect with my wireless network. I solved the problems by connecting to the Polk Audio React Sound Bar via Bluetooth first and then entering setup mode within the Alexa app. This may require a factory reset if the device is unrecognizable during initial setup. Owners should also be aware that this device works best on the 5Ghz band instead of the 2.4Ghz. This may pose as an issue given that 5Ghz should be reserved for critical devices such as laptops. desktops, and gaming consoles. Once you conquer the issues then it's truly smooth sailing. The sound bar worked flawlessly in recognizing my voice when initiating Alexa commands and response time was great. In summary, this product should be a great fit for your home. Cons: - Initial Alexa Setup was buggy - Works best with the 5Ghz band which causes undesired network congestion Pros: - Sound surround sound - Premium build quality - Great response time when using remote and Alexa commands

    I would recommend this to a friend
  • Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Speaker

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    |
    Posted .
    Owned for 1 month when reviewed.

    It helps with the speaking parts in shows when music would normally mask the speech. This is the second unit. The first was returned as non-functional.

    Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Soundbar at a Reasonable price

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    |
    Posted .
    Owned for 1 month when reviewed.

    This sound bar is a solid buy without breaking the bank. Other options may offer some additional features, but at a much higher cost as well. If you are looking for something simple and basic, which still provides some features that the higher end options have (such as Amazon Alexa) then this is for you!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Set up, Sound quality

    Rated 5 out of 5 stars

    Incredible Sound

    Posted .

    This soundbar packs a punch with the subwoofer. I hadn’t used a soundbar in about 10 years because of how awful the sound used to be. This provides you the ability to adjust bass, treble, and voice directly on the remote. I love the Alexa capability. It is a little slower at times to recognize the “Alexa” phrase than my Echo devices, but it’s quite functional. I use Apple Music as well on this and it works great. You need to make sure the skill is added in the Alexa app. WiFi was what took the longest ~5 min setup. Otherwise it worked immediately out of the box. I don’t have a TV with ARC yet so I can’t comment on it, but I’ll update when I have one. Sound wise this setup will set off some car alarms at 50%. I’ve never needed it above 50% because it’s quite immersive. Watching movies and listening to music has significantly improved my media consumption. I never thought it would be this good but I’m pleasantly surprised.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Polk Audio
      Posted .

      Soundbars have come along way in ten years. Thank you for the wonderful review. We are thrilled to be a part of your musical listening experience. PolkAudioMarketing

  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    REACT by Polk

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    My second Polk product and can’t beat the quality of the sound!!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Couldn't make it work with A/V Amp.

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    |
    Posted .
    Owned for 1 month when reviewed.

    Bought but returned. Couldn't make it work with A/V Amp.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Works wonderful I love this product and will recom

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    |
    Posted .
    Owned for 1 month when reviewed.

    Works wonderful I love this product and will recommend it

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Set up, Sound quality, Surround sound

    Rated 5 out of 5 stars

    Excellent audio

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    |
    Posted .
    Owned for less than 1 week when reviewed.

    This sound bar is great! Compared to the Sonos Beam, the sound quality is as good or better. Setup was easy as well, and it’s a great looking speaker. The only negative is that there is no support for Apple Music through Alexa - instead I have to use Apple Music over Bluetooth which doesn’t help with multi-room music between this and my other Echo devices. I did submit a feature request to Polk about that, so hopefully they implement that in a future update. Overall, I’m very happy with this purchase and plan to add the sub and surrounds in the future.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Sound bar

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    |
    Posted .
    Owned for 1 week when reviewed.

    Tgis sound bar sounds fantastuc. Loud enough to jazz up the sound

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    love my polk

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    |
    Posted .
    Owned for 1 month when reviewed.

    works perfect for what we needed. Would recommend to others. love the built in sub

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Not correct web info

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    |
    Posted .
    Owned for 1 month when reviewed.

    Polk Audio - React Soundbar with Dolby & DTS Virtual 3D Surround Sound - Black The website is wrong, this does NOT have Dolby Atmos

    Features

    Value
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    Pros mentioned:
    Sound quality
    Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Polk works with LG TV but not my Sony 900F series

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    |
    Posted .
    Owned for 1 month when reviewed.

    I bought this after visiting a Best Buy store. I was looking for a sound bar to improve the sound of my Sony 900 F series TV (TV purchased late 2018). An employee did a demo of the Sony sound bar and similar priced Polk sound bar. So eventually I bought the Polk because there was a noticeably better sound. When the Polk React went on sale, I bought the whole package including surround speakers and subwoofer. Anyway, great sound - my opinion. Huge improvement over TV speakers, obviously. Downside: Once I had the Polk Audio - React system connected, I had trouble turning on the SONY TV. Every time. The light goes on signaling the TV power has been turned on. The sound bar turns on. But the TV doesn't actually turn on. So I jump through hoops to get the TV to turn on (I seriously can't keep track of the buttons I push to get the TV on, like right after pressing power, I think I had to press the netflix button and this didn't work every time). Then there is another issue. If I pause a program and resume a minute or more later, there is a significant lag in the sound (from the sound bar) coming back on. I'm not the best at figuring out electronics...this was annoying. I was going to return the POLK system. But I also had plans to buy a second TV and decided to buy an LG TV. Once the LG was delivered, I hooked up the POLK sound bar to LG and went through set up. There is NO issue with turning the TV on; Polk sound bar comes on when the TV comes on. And there is NO lag in the volume coming back on after a program has been on pause with the LG TV. SO. There seems to be a compatibility issue with POLK and the SONY 900F series TV that I have. Has anyone else experienced this? Is there a way to make these two work together? I followed connection directions for both TVs. One works. the other doesn't so I don't think it's operator error, lol.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Surround sound

    Rated 5 out of 5 stars

    Great product, very satisfied.

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    |
    Posted .
    Owned for 2 weeks when reviewed.

    The sound bar sounds great, especially with the sub and surround speakers. I use the setup as a bluetooth connected sound system for my Epson projector which is mounted to the ceiling (no wires! :)). It works great. I had an S2, which was great for it's price. Totally worth the upgrade ($350 price difference) for the richer audio, surround sound expansion, and (icing on cake) better remote- I like that pressing the "music" button twice activates all speakers. Unlike the S2, the React sounder also has some basic visual feedback on volume/balance/surround levels. Only downside is that volume is significantly different when streaming music from Alexa/Amazon music versus streaming audio from my bluetooth projector (I haven't figured out how to level that out).

    I would recommend this to a friend
  • Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    Pros mentioned:
    Sound quality
    Cons mentioned:
    Inputs

    Rated 4 out of 5 stars

    Good Speaker with Poor Alexa Integration

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    |
    Posted .
    Owned for 2 weeks when reviewed.

    I bought this to use as a low-profile speaker for music in our sitting room. I thought the built-in Alexa would make it easy to stream music from my Amazon Music account simply by using voice commands. Alexa works fine-when the soundbar can maintain the internet connection. The Wi-Fi signal in the sitting room is strong, but the soundbar has trouble maintaining the connection. This, of course, leads to confusion on the part of Alexa and means I have to manually connect it back to Wi-Fi. As far as sound quality goes, it is really good. Perfect for my application.

    Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Set up, Sound quality

    Rated 5 out of 5 stars

    Great soundbar for the money

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    |
    Posted .
    Owned for 1 month when reviewed.

    Love this soundbar! Simple setup, easy to use and sounds great! Highly recommend for an inexpensive soundbar option!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Set up

    Rated 4 out of 5 stars

    Full surround sound in a one simple package!

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    As many of the reviews I read prior to purchasing this sound bar stated, the Polk React is truly a full surround sound in one package. Extremely deep bass, crisp highs and an extremely user friendly interface and setup process. The only complaint I have is that I purchased the speaker with Alexa built in to correct an issue I was having with my previous sound bar but the problem persisted. That issue is that I have tried multiple different brands and setup configurations, but no matter what I cannot get the sound bar and my Amazon Echo devices to sync up correctly for surround sound and multi-room listening. There is always a slight delay between the two that is absolutely infuriating. Other than that, Polk makes a very high quality product and this item is no exception.

    Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Sound quality, Voice quality

    Rated 5 out of 5 stars

    Well worth the money

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    |
    Posted .
    Owned for 1 month when reviewed.

    Great soundbar. Polk really does voice really well. Best “for vocals” soundbar I have heard, and I have owned plenty of high end models. Plus, great sound when playing music. Polk remains among the best brands. High recommend.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend

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