Questions & Answers
- Model:
- SE450
- SKU:
- 5213100
Your price for this item is $99.99
Page
QuestionWhat is difference between Shark Steam Mop SE450 and S3601?
- Answer Gromes, Thank you for asking. The technical specifications differ slightly in that The with The S3601-Voltage: 120V., 60Hz, Watts: 1200W, Water Capacity: 500 ml (16.9 oz.) The Settings are Dust, Mop and Scrub and can be used with both the triangular scrub pocket pads ,and the rectangular pads. The technical specifications differ slightly in that The with The SE450-Voltage: 120V., 60Hz, Watts: 1550W, Water Capacity: 500 ml (16.9 oz.). The Settings are dust and mop only and can only be used with rectangular. Essentially those are the main differences. Hope this was helpful. Best Regards, Customer Support team
QuestionThree questions......How many pads come with your mops and will the mop stand up on its own and do I have to keep my finger on the steam button the entire time I am mopping ? Thanks.
- Answer 2 pads, no it doesn't stand on its own, and you don't have to push any buttons while cleaning
QuestionIs this the same model as the S3601, if not, what is the difference of the two?
- Answer Hello Jo, We would like to inform you that the Shark® Professional Electronic Steam Pocket® Mop, SE450, and the S3601 are from the same series. The difference between the 2 systems is the color and the items included with them. The SE450 includes the Rectangle Mop Head and 3 Pocket Pads. The S3601 includes the Rectangle Mop Head, Triangle Mop Head, 2 Pocket Pads, 1 Triangle Pad, and a Carpet Glider. We hope this information helps. The Customer Support Team
QuestionCan I add some white vinegar to the water to keep it clean?
- Answer Yes, you can add some white vinegar to the water to keep it clean.
QuestionCan I put some cleaning fluid in the mop with the water?
- Answer Hello Anita, We would like to inform you that the Shark® Professional Electronic Steam Pocket® Mop is designed to us water only. This steam mop is designed to provide effective, chemical free cleaning without the use of cleaners or detergents. We hope this information helps. The Customer Support Team
QuestionPlease, what's the measures of the box? Are the parts detachable? If so, what's the biggest one?
- Answer Hello Fernanda, We are happy to assist you with this. The measurements for the box, that the Shark® Professional Electronic Steam Pocket® Mop comes in, are approximately 28.5 inches (t) x 11 inches (w) x 7 inches (d). We would like you to know that the mop head is removable. It measures approximately at 1 inch (t) x 12 inches (w) x 6 inches (d). We hope this information helps. The Customer Support Team
QuestionCan this model also be used for bathroom boiled floors?
- Answer Scruffy, I'm not quite sure I'm clear on the question being asked her. The Shark - Professional Electronic Steam Pocket® Mop is designed to be used on most hard floor surfaces, including hardwood, tile, laminate flooring, however we also recommend you check the use and care instructions from the surface manufacturer. Best Regards, Customer Support team
QuestionWhat is the weight of the shark steam mop WITHOUT water in tank? Thanks
- Answer We would like to let you know this steam mop weighs 5.1 lbs.
QuestionWhere can I buy some pads
- Answer We would like to let you know that you can purchase pads for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
QuestionHow do I turen it on so it stems?
- Answer We would like to let you know that once this steam mop is plug in it will go into ON/STANDBY button will flash blue. You would then press the button once, twice or three times depending on what setting of steam you would like.
Questioncan this be used on carpet/rugs?
- Answer We would like to let you know our steam mops for use on bare floors.
QuestionMy mop has stopped spraying. How can I fix
- Answer We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
QuestionCan it clean grout tile floors
- Answer We would like to let you know that it would depend on how deep the grout lines are.
Questionfluid stoped coming out???
- Answer We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
QuestionWhere can I buy replacement pads?
- Answer We would like to let you know that you can purchase pads for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
QuestionShark floor steam cleaner:. Can you use this on hardwood flooring?
- Answer We can assist you with your request. Our Steam Mops are designed for use on all sealed hard-floor surfaces. We recommend that you first Test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.
QuestionHow can I get more mop cover?
- Answer We would like to let you know that you can purchase pads for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
Questioncan this steamer be used on deluxe vinyl plank waterproof flooring?
- Answer We can assist you with your request. Our Steam Mops are designed for use on all sealed hard-floor surfaces. We recommend that you first Test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.