Questions and Answers: Shark Corded Steam Pocket Mop Lavender/Chrome SE450 - Best Buy
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Your price for this item is $99.99
Page Showing 1-20 of 64 questions
  • QuestionWhat is difference between Shark Steam Mop SE450 and S3601?

    Asked by Gromes.

    • Answer Gromes, Thank you for asking. The technical specifications differ slightly in that The with The S3601-Voltage: 120V., 60Hz, Watts: 1200W, Water Capacity: 500 ml (16.9 oz.) The Settings are Dust, Mop and Scrub and can be used with both the triangular scrub pocket pads ,and the rectangular pads. The technical specifications differ slightly in that The with The SE450-Voltage: 120V., 60Hz, Watts: 1550W, Water Capacity: 500 ml (16.9 oz.). The Settings are dust and mop only and can only be used with rectangular. Essentially those are the main differences. Hope this was helpful. Best Regards, Customer Support team

      Answered by Shark Support Team

  • QuestionThree questions......How many pads come with your mops and will the mop stand up on its own and do I have to keep my finger on the steam button the entire time I am mopping ? Thanks.

    Asked by Babs.

    • Answer 2 pads, no it doesn't stand on its own, and you don't have to push any buttons while cleaning

      Answered by Anonymous

  • QuestionIs this the same model as the S3601, if not, what is the difference of the two?

    Asked by Jo.

    • Answer Hello Jo, We would like to inform you that the Shark® Professional Electronic Steam Pocket® Mop, SE450, and the S3601 are from the same series. The difference between the 2 systems is the color and the items included with them. The SE450 includes the Rectangle Mop Head and 3 Pocket Pads. The S3601 includes the Rectangle Mop Head, Triangle Mop Head, 2 Pocket Pads, 1 Triangle Pad, and a Carpet Glider. We hope this information helps. The Customer Support Team

      Answered by Shark Support Team

  • QuestionCan I add some white vinegar to the water to keep it clean?

    Asked by Lm.

    • Answer Yes, you can add some white vinegar to the water to keep it clean.

      Answered by CommunityAnswer

  • QuestionCan I put some cleaning fluid in the mop with the water?

    Asked by Anita.

    • Answer Hello Anita, We would like to inform you that the Shark® Professional Electronic Steam Pocket® Mop is designed to us water only. This steam mop is designed to provide effective, chemical free cleaning without the use of cleaners or detergents. We hope this information helps. The Customer Support Team

      Answered by Shark Support Team

  • QuestionPlease, what's the measures of the box? Are the parts detachable? If so, what's the biggest one?

    Asked by Fernanda.

    • Answer Hello Fernanda, We are happy to assist you with this. The measurements for the box, that the Shark® Professional Electronic Steam Pocket® Mop comes in, are approximately 28.5 inches (t) x 11 inches (w) x 7 inches (d). We would like you to know that the mop head is removable. It measures approximately at 1 inch (t) x 12 inches (w) x 6 inches (d). We hope this information helps. The Customer Support Team

      Answered by Shark Support Team

  • QuestionCan this model also be used for bathroom boiled floors?

    Asked by Scruffy.

    • Answer Scruffy, I'm not quite sure I'm clear on the question being asked her. The Shark - Professional Electronic Steam Pocket® Mop is designed to be used on most hard floor surfaces, including hardwood, tile, laminate flooring, however we also recommend you check the use and care instructions from the surface manufacturer. Best Regards, Customer Support team

      Answered by Shark Support Team

  • QuestionWhat is the weight of the shark steam mop WITHOUT water in tank? Thanks

    Asked by Angel.

    • Answer We would like to let you know this steam mop weighs 5.1 lbs.

      Answered by SharkNinja Product Expert

  • QuestionWhere can I buy some pads

    Asked by Mely.

    • Answer We would like to let you know that you can purchase pads for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

      Answered by Shark Support Team

  • Questiondoes it have 3 levels of stea?

    Asked by Lana.

    • Answer No Lana, it does not

      Answered by COOL

  • QuestionHow do I turen it on so it stems?

    Asked by Barb.

    • Answer We would like to let you know that once this steam mop is plug in it will go into ON/STANDBY button will flash blue. You would then press the button once, twice or three times depending on what setting of steam you would like.

      Answered by Shark Support Team

  • Questioncan this be used on carpet/rugs?

    Asked by V.

    • Answer We would like to let you know our steam mops for use on bare floors.

      Answered by Shark Support Team

  • QuestionMy mop has stopped spraying. How can I fix

    Asked by Cece.

    • Answer We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

      Answered by Shark Support Team

  • QuestionWhat is the weight of this mop?

    Asked by Lizie.

    • Answer no more than 5lbs. easy to use

      Answered by Anonymous

  • QuestionCan it clean grout tile floors

    Asked by Trixie.

    • Answer We would like to let you know that it would depend on how deep the grout lines are.

      Answered by Shark Support Team

  • Questionfluid stoped coming out???

    Asked by Anonymous.

    • Answer We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

      Answered by Shark Support Team

  • QuestionWhere can I buy replacement pads?

    Asked by Anonymous.

    • Answer We would like to let you know that you can purchase pads for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

      Answered by Shark Support Team

  • QuestionShark floor steam cleaner:. Can you use this on hardwood flooring?

    Asked by Weezy.

    • Answer We can assist you with your request. Our Steam Mops are designed for use on all sealed hard-floor surfaces. We recommend that you first Test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.

      Answered by Shark Support Team

  • QuestionHow can I get more mop cover?

    Asked by Anonymous.

    • Answer We would like to let you know that you can purchase pads for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

      Answered by Shark Support Team

  • Questioncan this steamer be used on deluxe vinyl plank waterproof flooring?

    Asked by mak.

    • Answer We can assist you with your request. Our Steam Mops are designed for use on all sealed hard-floor surfaces. We recommend that you first Test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.

      Answered by Shark Support Team