Google - Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat - Snow
User rating, 4.2 out of 5 stars with 74 reviews.
4.2(74 Reviews)- 13 Answered Questions
If received today, the last day to return this item would be Aug 27. Learn more ˃
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Description
Features
Easy to install and use
Designed so you can install it by yourself. Installation usually takes 30 minutes or less. You can quickly create a schedule that's right for you. To change the temperature, swipe the touch bar on the side, or use the Google Home app from anywhere.
Control from anywhere
You can change the temperature, adjust your schedule and more from the free Google Home app.* Or ask Google to change the temperature - just say, "Hey Google, turn up the heat."**
Compatible with Google Home app
Easily adjust the temperature and comfort settings from anywhere using your Google Home app.*
Heating and cooling system care
Your thermostat can monitor your heating and cooling system and alert you if something doesn't seem right.*** It can also send helpful reminders such as when it's time to replace your filter.
ENERGY STAR certified thermostat
The Nest thermostat energy-saving features earned an ENERGY STAR from the EPA.**** Also, this thermostat can use its built-in sensor and your phone's location to check if you've left the house. Then it can set itself to an Eco temperature to save energy.
Designed with environment in mind
This thermostat is designed with recycled materials to reduce waste. Its plastic parts contain 49% recycled post-consumer plastic.
Finds ways to help you save
Its savings finder looks for more ways to save and suggests tweaks to your schedule.
Monitors your systems*****
Help catch many heating and cooling system issues early with the peace-of-mind reminders and helpful alerts sent straight to your smartphone.
* Remote control and mobile notifications require working Internet and Wi-Fi.
** Compatible devices required.
*** Nest provides alerts to notify you of potential issues with your HVAC system. Goal is to provide helpful info, but make no endorsement, representation, or warranty of any kind about the health of your HVAC system. Alerts aren't intended to replace a diagnosis by a qualified HVAC professional.
**** ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.
***** Alerts can notify you of a potential issue with eligible HVAC systems.
They're meant to provide helpful information, not an endorsement, representation, or warranty of any kind about the health of your HVAC system.
Alerts aren't intended to replace a diagnosis by a qualified HVAC professional.
What's Included
- Google Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat
- 2 AA batteries
- Mounting screws
Key Specs
- App CompatibleYes
- Compatible with 24V CoolingYes
- Compatible with 24V HeatingYes
- Works WithGoogle Assistant, Amazon Alexa
- Voice Assistant Built-inNo
- Touch ScreenNo
- Multi-Zone ControlYes
- Auto-Away ModeYes
- Motion SensingYes
- ENERGY STAR CertifiedYes
General
- Product NameGeek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat
- BrandGoogle
- Model NumberGSRF GA01334-US
- ColorSnow
- Color CategoryWhite
Power
- Wire Configuration4-Wire, C-wire
- Power SourceBattery-powered, Hard wired
- Rechargeable BatteryNo
- Battery SizeAAA
- Number of Batteries Required2
- Number Of Batteries Included2
- Voltage TypeLow voltage
Compatibility
- App CompatibleYes
- Compatible Product(s)Heat pumps, Hot water systems
- Compatible with 24V CoolingYes
- Compatible with 24V HeatingYes
- Wireless ConnectivityBluetooth, Wi-Fi
- Frequency Band2.4 GHz, 5.0 GHz
- Operating System CompatibilityAndroid, Apple iOS
- Works WithGoogle Assistant, Amazon Alexa
- Voice Assistant Built-inNo
Features
- Programmable Period7 day
- 24-Hour ProgrammingYes
- Touch ScreenNo
- Multi-Zone ControlYes
- Auto-Away ModeYes
- BacklitYes
- Date/Time DisplayYes
- Remote Sensor CapableNo
- Motion SensingYes
- Periods Per Programmable Day96
- Detector TypeTemperature, Humidity, Motion
- Energy Usage and HistoryYes
- Furnace Filter Change IndicatorYes
- Keypad LockYes
Certifications & Listings
- ENERGY STAR CertifiedYes
Warranty
- Manufacturer's Warranty - Parts90 Days
- Manufacturer's Warranty - Labor90 Days
Other
- UPC400064679905
Customer reviews
Rating 4.2 out of 5 stars with 74 reviews
(74 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Features
Value5 out of 5Quality5 out of 5Ease of Use3 out of 5Rated 5 out of 5 stars
Great Choice
||Posted .Owned for 2 months when reviewed.I've been using this for over 2 months now and all good so far. I found some trouble when setting this up but it had more to do with my inexperience with HVACs than with the product itself. Google provides several videos and tutorials but also the option of hiring a Pro to do the job. You must check compatibility with your system before buying. It's now synced with all my other Google Home products so I can control it from everywhere. It's perfect.
Features
Value5 out of 5Quality5 out of 5Ease of Use3 out of 5I would recommend this to a friendFeatures
Value5 out of 5Quality5 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
Works well enough for most people, not me.
||Posted .Owned for 4 months when reviewed.I returned this product. It didn't work out for me for two reasons. 1. LADWP would not provide a rebate on a refurbished product so buying an open box version was not a good idea 2. I have a very old furnace without a c wire. I had difficulty maintaining connectivity and controlling the furnace with this version of nest. I end up returning this one and buying the next model out that costs $200 to $250. That one has a built-in battery that charges up whenever the furnace is running. It connected so easily and works perfectly. The cost was more but between the rebates and other incentives from my local energy company it was practically free.
Features
Value5 out of 5Quality5 out of 5Ease of Use4 out of 5I would recommend this to a friendBrand response from Nest Support
Posted .Hello Jimbojim, thanks for posting your review of your Nest Thermostat. We're sorry to learn that it didn't work for you and that you had to return the device. This is not the impression we want you to have of the Nest Thermostat and what it can provide you. We're glad to hear that the new one is running and that you're able to set it up easily. If you need further assistance with your Nest Thermostat, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Features
Value2 out of 5Quality2 out of 5Ease of Use1 out of 5Rated 1 out of 5 stars
Downgrade from previous versions
Posted .Not like the older version. I have 2 HVAC units in my house and I own a Nest E (I previously owned a 3rd generation Nest). I assumed this was just a revision of those, but it is not. The bezel doesn’t rotate, it’s touch only and super inconsistent. It either way overshoots what you want or doesn’t register at all. In addition, touching it does one thing and sliding it does another and it has no idea if it is being touched or slid. Finally, the Nest app doesn’t work with this. You are stuck with Google home, which straight up sucks compared to the Nest app. Now I have a separate app for my upstairs and downstairs units, and they won’t talk to each other. Congrats Google, on taking all the functionality and user-friendliness out of yet another product. I get it that you want me to convert my like to Alexa, but maybe you should come around to my way of thinking instead.
Features
Value2 out of 5Quality2 out of 5Ease of Use1 out of 5No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Sue3, thanks for letting us know about the issue. We´re sorry to hear that Nest Thermostat didn't quite meet your expectations.
We understand that long time Nest users, like you, enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. We also wanted to create an integrated experience with other Google Nest speakers and displays. If you´re willing to try, you may set up your older Nest cameras on the Google Home app as well. For more information, check out this help article:
https://support.google.com/googlenest/answer/9293657
We´ll make sure to hand over this information to the right team. We'd also like to take a closer look at your Nest Thermostat controls and see if we can help isolate it further. If you're willing to try, please make sure to contact our support team so we can assist you with your support concerns here: https://support.google.com/googlenest/gethelp
"
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Quirky, but works
||Posted .Owned for 3 weeks when reviewed.Very easy to switch out with my existing thermostat. Setting it up was a breeze, but it enabled a few features that didn't work for my setup. My mother lives with me and the thermostat has a feature that detects if you are away and shuts the system off while you aren't there. Great for saving money, not so great when you realize it's 80F in your house while your elderly mother is home alone. Fortunately it was an easy fix and it has been working well since disabling that feature. Mine was refurbished, so it didn't come with labels or batteries, but the labels weren't really needed and I had extra batteries on hand.
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendBrand response from Nest Support
Posted .Hi badplanetkevin, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Thermostat great, and we do apologize if the Home/Away Assist caused you some inconvenience.
For a Home/Away assist feature, you can also activate it using its motion sensor. So it wouldn’t go to Away even if the Nest Thermostat detects that you’re not at home. For more information, you may visit this link: https://support.google.com/googlenest/answer/9257400?hl=en
If you need help, you can always reach out to our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
Features
Value4 out of 5Quality5 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
Stylish and practical
||Posted .Owned for 1 month when reviewed.I love this thermostat. I bought it for my dad, but it's still amazing and he loves it as well. I honestly think I am going to get one for myself now too. I love all the features and it is stylish too!
Features
Value4 out of 5Quality5 out of 5Ease of Use4 out of 5I would recommend this to a friendFeatures
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
I love saving energy!
||Posted .Owned for 2 months when reviewed.This Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat works exactly as I had hoped and intended it to. The wiring needed some extra help from our HVAC company but once they connected everything correctly it's been working out great for us. I love being able to see the energy that I am saving each month by having this installed.
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendBrand response from Nest Support
Posted .Hi RunningJokester, thanks for sharing your experience about Nest Thermostat. We’re glad to hear that you find the device great.
We value your feedback as it will greatly help us in improving our product and services. For future reference, you can visit this link about our installation video guidelines: https://www.youtube.com/watch. You can also reach out to our support team anytime here: https://support.google.com/googlenest/gethelp
Features
Value5 out of 5Quality5 out of 5Ease of Use4 out of 5Rated 5 out of 5 stars
Nice upgrade to prior thermostat
||Posted .Owned for 3 weeks when reviewed.The thermostat is super easy to install with the automated instructions you get after scanning the QR code. I had to get a faceplate but that only made it easier to install. The thermostat itself is fairly easy to use. Touch the side. slide your finger up or down to get to the item you want and tap. I have the $250 learning NEST thermostat downstairs and find it easier to use but this one is nice. I like being able to see the set temp when walking by as it has motion sensing.
Features
Value5 out of 5Quality5 out of 5Ease of Use4 out of 5I would recommend this to a friendFeatures
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Love it
||Posted .Owned for 1 month when reviewed.Works great with google home of course, but also works great with alexa. I love being able to adk google what the temp is in the hoise and turn on or off the ac ir heat ad needed. Programming is pretty straight forward and manual adjustments are easy too
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friend
Q: QuestionDoes this require a C wire I only have a 4 wire system
Asked by Sr.
- A:Answer Nest Thermostats get power from your system’s heating and cooling wires. But in a small number of situations, your system may not be able to deliver enough power, which may drain the battery and cause Wi-Fi disconnection. In these cases, you may need to connect a common or C wire to deliver enough consistent power to your thermostat. A common wire is simply a wire that's dedicated to delivering constant power to your thermostat. We recommend contacting a Nest Pro to check your system and install a common (C) wire if needed.
Answered by Nest Support
Q: QuestionDoes this work with the nest app or do you have to download and install the Google app
Asked by Darren.
- A:Answer Uses Google Home app.
Answered by Rick
Q: QuestionDoes this thermostat work with temp sensors?
Asked by recer.
- A:Answer Not that I know of.
Answered by Rick
Q: QuestionIs the Refurbished Google Nest Thermostat covered by any warranty from Google? Or is the warranty from BestBuy?
Asked by Mo.
- A:Answer Limited Warranty period is one year for refurbished Google Nest Products. You can contact our support team here: https://support.google.com/googlenest/gethelp
Answered by Nest Support
Q: QuestionDoes the nest thermostat work with Apple products?
Asked by Ryoung757.
This question was asked about the related product: Google - Geek Squad Certified Refurbished Nest Smart Programmable Wi-Fi Thermostat - Sand
- A:Answer With wonky workarounds, it may be compatible with the Apple Home kit. But because it’s designed to be tightly tied to the Google ecosystem, it’s really Google or bust.
Answered by Jacob2116
Q: QuestionBought refurbished, should it have had 2 batteries?
Asked by Anonymous.
- A:Answer My refurbished didn't come with batteries either.
Answered by Rick
Q: QuestionDoes this thermostat work with Alexa? If so do you send voice commands to turn it on and off or raise and lower temperature? Thank you!
Asked by Zeet.
- A:Answer Yes it does and you can set the mode and temp by voice
Answered by BareMetal
Q: QuestionI just bought this and I have a heat pump, is this compatible? Does it have the right wiring? It said it works with them when I ordered, but it doesn't seem like it has the right set up for them?
Asked by SG2022.
- A:Answer Yes it has the o or orange connection for the reversing valve
Answered by BareMetal
Condition | Availability | Price |
---|---|---|
$99.99Your price for this item is $99.99 Save $30 Was $129.99 The previous price was $129.99 | ||
Refurbished
| $59.99Your price for this item is $59.99 Save $70 Was $129.99 The previous price was $129.99 |