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Samsung Cell Phone Service and Repair

Samsung authorized service center. Samsung phones.

We’re your place for Samsung authorized cell phone service and repair.

Same-day repair is available at select Best Buy stores.1
Need a Samsung cell phone fixed ASAP? Select stores can help with cracked screens, battery issues, software issues and more.
Cell phone.

Get a select screen protector for $19.99 + installation included 

with a Samsung phone repair.
In-store offer. Protector must be $29.99 or less.

Schedule your Samsung cell phone repair.

How much will it cost?

Prices may vary depending on model and type of repair needed. Choose your Samsung phone to see a chart with typical repairs and pricing.

How long will it take?

We offer same-day service for Samsung cell phone screen repair at select Best Buy stores. Simply schedule an appointment at an available location and bring in your phone.1See Disclaimer 1 For other repairs, your Agent will give you an initial estimate on how long it will take.

Where can I get my repair done?

As a Samsung Authorized Service Provider, we offer Samsung cell phone repairs at select Best Buy stores. Click "Schedule an Appointment" below to see the locations nearest you.

Schedule an Appointment

Samsung phone

Why have your repair done at Best Buy?

We can help out no matter how you're covered or where you purchased your smartphone.

We only use new Samsung parts that are sourced directly from Samsung, and that keeps your warranty intact.

We offer same-day repairs at select stores, so you can get your phone as soon as possible.1

We have Geek Squad® Agents who are certified in servicing and repairing Samsung smartphones.

How do repairs work with my manufacturer warranty?

Some repairs may be covered under your original manufacturer warranty at no charge, and we can handle those repairs for you.Most Samsung phones come with a one-year parts and labor warranty. See your terms and conditions at www.samsung.com/us/support/warranty.2

If you have Geek Squad Protection, you may be covered for certain repairs that your manufacturer warranty doesn't cover (like failure due to a power surge).

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.

Discover the latest advances in cell phones, TVs, monitors, appliances and more.

Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.

Members get 20% off labor for Samsung repairs.3

Our Samsung Authorized Service Providers can repair smartphones.

Repairs we perform

  • Cracked screens
  • Back glass
  • Display issues
  • Audio issues
  • Power/charging/battery issues
  • Button replacement
  • Camera replacement
  • Wi-Fi troubleshooting
  • Software issues
  • And more

Devices we repairGeek Squad Disclaimer 4: See Geek Squad Disclaimer Section

Best Buy stores that are Samsung Authorized Service Providers offer same-day repairs on Samsung smartphones with plans from Verizon, AT&T, Sprint and T-Mobile, as well as unlocked smartphonesGeek Squad Disclaimer 1: See Geek Squad Disclaimer Section:

  • Samsung Galaxy S21 Ultra 5G
  • Samsung Galaxy S21+ 5G
  • Samsung Galaxy S21 5G
  • Samsung Galaxy Note20 Ultra 5G
  • Samsung Galaxy Note20 5G
  • Samsung Galaxy S20 Ultra 5G
  • Samsung Galaxy S20+ 5G
  • Samsung Galaxy S20 5G
  • Samsung Galaxy S20 FE 5G
  • Samsung Galaxy Note10+ 5G
  • Samsung Galaxy Note10+
  • Samsung Galaxy Note10
  • Samsung Galaxy S10+
  • Samsung Galaxy S10 5G
  • Samsung Galaxy S10
  • Samsung Galaxy S10e
  • Samsung Galaxy S10 Lite
  • Samsung Galaxy Note9
  • Samsung Galaxy S9+
  • Samsung Galaxy S9
  • Samsung Galaxy Note8
  • Samsung Galaxy S8+
  • Samsung Galaxy S8

Disclosures.

  • 1. Service valid on select Samsung smartphone models in select locations. Most repairs will be completed on the same day if all necessary parts are in stock and the device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.

    2. By going to Samsung.com, you are leaving BestBuy.com and entering a site hosted and operated by Samsung. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply.

    3. Discounts apply to then-current labor only. Fees for necessary parts, accessories or permits will be charged.

    4. Geek Squad, as a Samsung Authorized Service Provider, does not provide service on recalled Samsung Galaxy Note7 devices. You may receive a replacement or refund for the Galaxy Note7 at your place of purchase or by calling Samsung toll free at 1-844-365-6197 anytime, or go online at http://www.samsung.com. For more information on the Note7 recall, visit https://www.cpsc.gov/Recalls/2017/samsung-Expands-Recall-of-Galaxy-Note7-Smartphones-Based-on-Additional-Incidents-with-Replacement-Phones. By going to either of the sites above, you are leaving BestBuy.com and entering a site hosted and operated by another organization. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply.

Where can I find Samsung screen repairs near me?

Samsung phone repairs at Best Buy.

If your Samsung Galaxy has a crack in the glass or needs a new battery, you might be asking, “Where can I get Samsung repairs near me?” Simply search for the nearest Best Buy to take care of your Samsung screen replacement. No matter where you purchased your device, you can trust our skilled Geek Squad® Agents with your Samsung screen repairs. As a Samsung Authorized Service Provider, we only use genuine parts, so your repair is backed by Samsung. This is especially important if your device is still under warranty. Our expert Agents can complete Samsung screen replacement, swap out the battery and perform other general repairs. Plus, we can troubleshoot your Wi-Fi, diagnose software issues and help with operating system upgrades if needed. Whether you have the latest Samsung phone or an older model, we’ll make it work as good as new. Your Samsung screen repair cost will depend on what model you have.

Get the most out of your Samsung repairs.

You may be wondering if your Samsung battery replacement, broken screen repair or other Samsung phone repair is covered under warranty. Every Samsung phone comes with a limited warranty; that coverage can be extended with the purchase of Geek Squad® Protection for cell phones. Additionally, you can save on the cost of Samsung screen repairs and maintenance when you become a Best Buy Totaltech™ member.

However, you can get a same-day Samsung screen replacement, even without a special membership, at a nearby Best Buy with a few easy steps. First, reserve a repair appointment. Next, if your phone will turn on, back it up to the cloud or your Samsung computer since some Samsung repairs require erasing data and turning off apps. Remember to have your password easily accessible to expedite the process. When your appointment time arrives, simply drop off your device. If all necessary parts are in stock and your device is not extensively damaged, repairs can usually be completed the same day and, in some cases, while you wait. While you’re in the Best Buy store, be sure to check out cell phone screen protectors for an extra layer of protection against damage. Not only do we offer cell phone services, but we also feature many Geek Squad services for all your appliances. Save time by scheduling an appointment for those devices at the same time for added convenience.