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Samsung Cell Phone Service and Repair

We’re your place for Samsung authorized cell phone service and repair.

Same-day repair is available at select Best Buy stores.1
Need a Samsung cell phone fixed ASAP? Select stores can help with cracked screens, battery issues, software issues and more.
Cell phone.

Get a select screen protector for $19.99 + installation included 

with a Samsung phone repair.
In-store offer. Protector must be $29.99 or less.

Schedule your Samsung cell phone repair.

How much will it cost?

Prices may vary depending on model and type of repair needed. Choose your Samsung phone to see a chart with typical repairs and pricing.

How long will it take?

We offer same-day service for Samsung cell phone screen repair at select Best Buy stores. Simply schedule an appointment at an available location and bring in your phone.1See Disclaimer 1 For other repairs, your Agent will give you an initial estimate on how long it will take.

Where can I get my repair done?

As a Samsung Authorized Service Provider, we offer Samsung cell phone repairs at select Best Buy stores. Click "Schedule an Appointment" below to see the locations nearest you.

Schedule an Appointment

Samsung phone

Why have your repair done at Best Buy?

We can help out no matter how you're covered or where you purchased your smartphone.

We only use new Samsung parts that are sourced directly from Samsung, and that keeps your warranty intact.

We offer same-day repairs at select stores, so you can get your phone as soon as possible.1

We have Geek Squad® Agents who are certified in servicing and repairing Samsung smartphones.

Geek Squad Agent

How do repairs work with my manufacturer warranty?

Some repairs may be covered under your original manufacturer warranty at no charge, and we can handle those repairs for you.Most Samsung phones come with a one-year parts and labor warranty. See your terms and conditions at www.samsung.com/us/support/warranty.2

If you have Geek Squad Protection, you may be covered for certain repairs that your manufacturer warranty doesn't cover (like failure due to a power surge).

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection has your back and will take care of any covered repairs.

Discover the latest advances in cell phones, TVs, monitors, appliances and more.

Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.

Save 20% on Samsung repairs and Geek Squad Protection, plus get support for all your tech, no matter where or when you bought it.3

Our Samsung Authorized Service Providers can repair smartphones.

Repairs we perform

  • Cracked screens
  • Back glass
  • Display issues
  • Audio issues
  • Power/charging/battery issues
  • Button replacement
  • Camera replacement
  • Wi-Fi troubleshooting
  • Software issues
  • And more

Devices we repairGeek Squad Disclaimer 4: See Geek Squad Disclaimer Section

Best Buy stores that are Samsung Authorized Service Providers offer same-day repairs on Samsung smartphones with plans from Verizon, AT&T, Sprint and T-Mobile, as well as unlocked smartphonesGeek Squad Disclaimer 1: See Geek Squad Disclaimer Section:

  • Samsung Galaxy S21 Ultra 5G
  • Samsung Galaxy S21+ 5G
  • Samsung Galaxy S21 5G
  • Samsung Galaxy Note20 Ultra 5G
  • Samsung Galaxy Note20 5G
  • Samsung Galaxy S20 Ultra 5G
  • Samsung Galaxy S20+ 5G
  • Samsung Galaxy S20 5G
  • Samsung Galaxy S20 FE 5G
  • Samsung Galaxy Note10+ 5G
  • Samsung Galaxy Note10+
  • Samsung Galaxy Note10
  • Samsung Galaxy S10+
  • Samsung Galaxy S10 5G
  • Samsung Galaxy S10
  • Samsung Galaxy S10e
  • Samsung Galaxy S10 Lite
  • Samsung Galaxy Note9
  • Samsung Galaxy S9+
  • Samsung Galaxy S9
  • Samsung Galaxy Note8
  • Samsung Galaxy S8+
  • Samsung Galaxy S8


  • 1. Service valid on select Samsung smartphone models in select locations. Most repairs will be completed on the same day if all necessary parts are in stock and the device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.

    2. By going to Samsung.com, you are leaving BestBuy.com and entering a site hosted and operated by Samsung. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply.

    3. 20% off repairs and advanced services applies to labor only. 20% off Geek Squad Protection Plans does not apply to monthly paid plans or plans with loss and theft insurance.

    4. Geek Squad, as a Samsung Authorized Service Provider, does not provide service on recalled Samsung Galaxy Note7 devices. You may receive a replacement or refund for the Galaxy Note7 at your place of purchase or by calling Samsung toll free at 1-844-365-6197 anytime, or go online at http://www.samsung.com. For more information on the Note7 recall, visit https://www.cpsc.gov/Recalls/2017/samsung-Expands-Recall-of-Galaxy-Note7-Smartphones-Based-on-Additional-Incidents-with-Replacement-Phones. By going to either of the sites above, you are leaving BestBuy.com and entering a site hosted and operated by another organization. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply.